Employer-funded therapy and confidentiality

How confidentiality works

When an organisation funds this work, the individual is the client. The organisation pays for the engagement and knows it is happening. What is said in the therapy room stays there.

The exceptions are the standard clinical ones, where there is a serious risk to someone's safety or where disclosure is required by law. They are the same in this work as in any therapy, and they are set out in the agreement before the first day.

The confidentiality is what makes the investment work. A leader who knows the room is private will use it from the first hour, rather than spending the first day deciding what is safe to say. In a multi-day intensive, that difference accounts for much of the value of this way of working.

The organisation receives confirmation that the work has begun, that it is running to schedule, and that it has been completed. At the end, there is a short note on what would best support the individual's return, written with them and approved by them before it is sent. That note is usually very useful because it is practical and the person stands behind it fully.

What it does not do is answer questions about someone's role or their future. Those stay with the organisation, which keeps the two decisions separate and the clinical work clinical.

All of this is agreed in writing before the first day: who the client is, what the organisation will receive, who approves the closing note, and where clinical records are held. Participation is voluntary.